Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday):
- phone us on 01773 535511 , Monday to Friday from 8am to 6:30pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6:30pm
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine appointments
To request a routine appointment in the next 7 days
- phone us on 01773 535511, Monday to Friday from 8am to 6:30pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6:30pm
- use your NHS account to book a screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
SystmOnline
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account
- using the GP online system – SystmOnline
- phone us on 01773 535511, Monday to Friday from 8am to 6:30pm
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
Whenever possible please come to the surgery but if you are too ill to do so, the doctor or community paramedic may visit you at home. Please telephone the practice before 10:30am if you feel you need a home visit.
You will be asked some questions about your illness and the doctor may telephone you to assess the urgency of the visit. You may of course phone at any time if you need an urgent visit.
Home visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Medical Centre.